Data Deletion Request

PaperDesk respects your right to request the deletion of your personal data. Under applicable privacy laws, including the Indian Digital Personal Data Protection Act (DPDP Act) and the EU General Data Protection Regulation (GDPR), you have the right to request that we erase your personal data. We will process your deletion request promptly and in accordance with applicable legal requirements.

To request deletion of your personal data, please send an email to support@thepaperdesk.com with the subject line "Data Deletion Request." Your email should include the following information: • Your full name • The email address associated with your PaperDesk account • Your institute name (if applicable) • A brief description of the data you want deleted Alternatively, you can use the contact form on our Contact page with the subject "Data Deletion Request."

To verify your identity and process your request efficiently, we may ask for: • Account email address (required) • Full name (required) • Institute or organization name (if applicable) • Phone number (optional — for verification if account access is an issue) • Specific details about the data you wish to delete We require sufficient information to verify that you are the owner of the data before processing the request. This is a security measure to prevent unauthorized deletion of data.

We aim to process all data deletion requests within 30 days of receiving a complete request. The processing timeline depends on: • The complexity and volume of the data involved • The time required to verify your identity • Legal obligations that may require us to retain certain data If we cannot process your request within 30 days, we will notify you and provide an estimated timeline.

Upon processing your deletion request, we will delete or anonymize: • Your account credentials and profile information • Personal data provided during registration • Communications and support tickets associated with your account • Usage data and analytics linked to your identity Please note the following: • We may retain certain data as required by law (e.g., financial records for tax purposes) • Anonymized aggregate data that cannot be linked to you may be retained for analytics • Data that has been shared with third parties (e.g., payment processors) may be subject to their retention policies — we will coordinate with them where possible • AI-generated content associated with your account may be retained in anonymized form

After your data deletion request is processed: • You will receive a confirmation email • Your account will be deactivated and inaccessible • You will no longer receive communications from PaperDesk • Any active subscriptions will be cancelled If you wish to use PaperDesk again in the future, you will need to create a new account.

Send your deletion request to: Email: support@thepaperdesk.com Subject: Data Deletion Request Or use our contact form: /contact We will acknowledge receipt of your request within 48 hours.