Privacy Policy

PaperDesk (hereinafter "we," "us," or "our") is committed to protecting the privacy of individuals who use our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We collect information that you voluntarily provide to us when you fill out forms on our website, contact us, or use our platform. This may include: • Name (first and last name) • Email address • Phone number • Institute name • Number of students (for pricing inquiries) • Messages and communications you send us When you create an account and use our LMS platform, we may additionally collect: • User credentials (username, password) • Student and teacher profiles • Academic records, test scores, and performance data • Attendance records • Fee and payment information

We use the information we collect for the following purposes: • To respond to your inquiries and provide customer support • To share pricing and product information • To provide, maintain, and improve our LMS and AI assessment services • To process payments and manage subscriptions • To send administrative emails (e.g., account-related, payment confirmations) • To generate analytics and improve our platform • To comply with legal obligations

PaperDesk uses artificial intelligence (AI) to generate mock tests, question papers, and educational challenges. When you use our AI-powered features: • Question prompts and parameters are sent to our AI service providers (Anthropic and OpenAI) solely for the purpose of generating content. • We do not use your personal data to train AI models. • AI-generated content should be reviewed by educators before use. • AI processing is performed in accordance with our agreements with Anthropic and OpenAI, which prohibit them from using your data for their own model training.

We use the following third-party service providers to deliver our platform: • Supabase — Database hosting and authentication • Anthropic (Claude) — AI question generation • OpenAI — AI question validation and quality checks • Cashfree — Payment processing and payouts • Resend — Transactional email delivery • Railway — Backend hosting and infrastructure Each of these providers has their own privacy policies governing the use of data. We recommend reviewing their privacy policies for more information. We do not sell your personal information to third parties.

Your data is stored securely on cloud infrastructure provided by Supabase and Railway. We implement industry-standard security measures including: • Encryption in transit (TLS/SSL) • Encryption at rest where supported • Access controls and authentication • Regular database backups However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

Depending on your jurisdiction, you may have the following rights regarding your personal data: • Right to access — Request a copy of the data we hold about you • Right to rectification — Request correction of inaccurate data • Right to erasure — Request deletion of your data (see our Data Deletion page) • Right to restrict processing — Request limitation of how we use your data • Right to data portability — Request transfer of your data to another service • Right to withdraw consent — Withdraw consent at any time where processing is based on consent To exercise any of these rights, please contact us at support@thepaperdesk.com.

PaperDesk uses essential cookies and similar technologies to ensure the proper functioning of our platform. These include: • Authentication cookies — To maintain your login session • Session cookies — To remember your preferences during a session We do not use third-party tracking cookies or analytics cookies at this time. For more detailed information, please see our Cookie Policy.

PaperDesk is designed for use by educational institutions. When students use our platform, their personal data is provided by their educational institution (the data controller). We process this data on behalf of the institution. We do not knowingly collect personal information from children under 13 without parental or institutional consent. If you believe a child has provided us with personal data without appropriate consent, please contact us immediately.

We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy. When data is no longer required, it is securely deleted or anonymized. Account data is retained for the duration of your account's active status and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Email: support@thepaperdesk.com Phone: +91 8882455607